Delivery is always by Royal Mail.
Please allow 1-3 working days for delivery from the date of your order for all items EXCLUDING:-
GUESS Watches and Jewellery - please allow up to 10 days (due to the popularity of the brand).
SPECIAL ORDER Wedding Rings - please allow 2-4 weeks as they are handmade to your size.
We are happy to refund or exchange any items returned to us if the items are unworn and in the same condition as received. Please return along with the original packing and presentation box/bags etc.
Items must be returned within 16 days of receipt of your item for a refund or exchange. Refunds will be processed within 3 days after receipt.
This EXCLUDES Wedding Rings they are classed Special Orders as they are ordered and made to size - please ensure you order the correct size as returns are not accepted.
This EXCLUDES also no returns on or exchanges on Earrings and Body Jewellery which is in the interest of customer hygiene.
Refunds will be made via the same Paypal Account that the item was paid for only.
Any returned items that are damaged will not be refunded (sorry).
Postage costs are not refunded customer pays own return postage.